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#DigitalTransformation | The Man versus The Machine

How much automation is good for your business health? How much should be done by the machine, and how much by humans?

With 10+ years of rich experience, 200+ projects across the globe, it's one question that comes up time and again - > How much should be automated? Should I automate everything end to end, or should I automate only the essentials? These are all oftentimes the questions in an organization's decision makers' table when we start working on a new project. Here's my take on this. The answer lies in these three defining questions :


1. Where am I in the automation ladder right now?

2. What are the key pain areas that has made me approach automation?

3. What training will my staff need to adopt to the newly automated systems?


More about these in the coming posts.



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