#HumaneExperience #humex | Delighting the customer

Simple things go a long way in good #ux #design . Here's one example from one of my favorite apps, Google Maps.

It knows I'm arriving at a Coffee Shop and cleverly crafted the message "See you latte!" Might seem something so trivial, isn't it? Not really. It tells the user how much Google Maps really 'cares' about you, the user of the App! Real caring is shown in the small things that your loved one does thoughtfully for you, isn't it? The same applies here. These small #userexperience tweaks bring the user closer to the App and build an emotional bonding between the user and the App sub-consciously over time. So the next time you design your product, think of those little things you would go over the extra mile to give that pleasing experience to the user.

The next time you design a product or a feature, think of those small pleasant UX things you would surprise the user with

Until the next post, See you latte! ;)